A real customer migration
Upload the customer CSV you already own. Ovenward matches contacts only after phone verification and never assumes marketing consent.
A Hotplate alternative for bakers & makers
A Hotplate alternative for microbakeries, home bakers and food makers. Compare published platform fees, preorder tools and customer migration before choosing the home for your next drop.
Compare before you move
Both support selling food by preorder. Here are the costs and moving details that matter when you are choosing a home for your next drop.
Scroll sideways to compare both platforms.
| What to compare | Ovenward Spark | Hotplate |
|---|---|---|
| Monthly platform fee | No monthly fee | No monthly subscription |
| Platform fee per order | 2% + $0.55 on merchandise subtotal | 5% + $0.55 on order subtotal |
| A $25 merchandise order | $1.05 platform fee | $1.80 platform fee |
| Food-drop workflow | Branded storefront, ordering windows, inventory, and pickup details | Branded storefront, ordering windows, inventory, and pickup windows |
| Moving customer contacts | Review and stage customer CSV contacts; customers verify their phone numbers | Published guidance says you can download your customer list |
| Before taking orders | Business verification, approval, and payment setup are required | Check Hotplate’s current account setup and requirements directly |
Platform fees only; payment processing, taxes, tips, optional services, and who absorbs the fee can change the total. See Ovenward pricing, Hotplate pricing, Hotplate’s product details, and Hotplate’s customer-data guidance. This comparison does not claim the plans include identical services.
Your list is already yours
Hotplate says you can download it: its published guidance says businesses can download their customer list and take it with them. Ovenward turns that export into staged contacts, then recognizes the customer after they verify the same phone number.
Read Hotplate's statement
What changes with Ovenward
Keep the parts that already work, then grow into the parts you have been missing.
Upload the customer CSV you already own. Ovenward matches contacts only after phone verification and never assumes marketing consent.
Spark is locked at 2% + $0.55 per order on merchandise subtotal, with no monthly fee. Stripe processing is separate.
Your Ovenward storefront, drops, items, customers, Stars, reviews, and waitlists live together instead of becoming another disconnected link.
Start on an Ovenward address. Blaze adds a custom domain, subject to domain verification and activation.
A guided move
The migration center is built into the Ovenward vendor portal.
Sign in to the Hotplate vendor portal, open Customers, and use your account's download or export action to create a CSV. The exact control can move as Hotplate updates its portal.
Ovenward checks common name, phone, and email columns in your browser, removes duplicate phones, and previews what is ready before anything is saved.
Imported contacts remain staged. When someone signs in or orders with that verified phone number, their Ovenward customer history begins. Marketing opt-in stays separate.
Already have an Ovenward account? Open Settings → Move from Hotplate in the vendor portal.

Every dollar counts
Hotplate publicly lists a 5% + $0.55 platform fee. Ovenward Spark uses 2% + $0.55 on merchandise subtotal, so smaller businesses have more room to learn, price, and grow.
Estimate your savingsCost saving calculator
Move the controls to match a typical month. This estimate compares platform fees using merchandise subtotal only.
Your estimated monthly platform cost
Ovenward percentage fees use merchandise subtotal only. Tips, taxes, and shipping are excluded. The estimate also excludes Stripe processing, refunds, discounts, SMS overages, and other costs. Ovenward Spark and Fire platform pricing is locked as of August 11, 2026. Selling requires business verification and approval. Hotplate pricing was observed on September 23, 2026. See the Hotplate pricing source.
Before your next drop
Compare your actual preorder workflow, the tools included in each plan, total costs and the setup required before selling. Ovenward Spark offers a lower published platform percentage in this comparison, but the plans are not identical. Test stock limits, pickup and fulfillment with your own menu using our bakery software checklist.
Ovenward is built for independent bakers, microbakeries, chefs, and food makers who sell by preorder. You can manage a storefront, ordering windows, stock, and pickup details. See the microbakery workflow for a practical weekly example. Selling requires business verification and approval; you remain responsible for the requirements that apply to your food business.
The current importer stages customer contacts from a CSV. It does not move past orders, payment details, products, loyalty balances, or marketing permission. Customers verify their phone number in Ovenward, and optional marketing consent is collected separately. Review the migration steps before you move.
Spark has a lower published platform percentage than Hotplate in this comparison. Your total also depends on payment processing, plan choice, usage, and who pays each fee. Use the calculator for platform fees and the costs and usage guide for the full picture.
Your next drop can be here
Start on Spark, import safely, and keep building from the audience you already earned.
Start SellingComparison evidence checked September 23, 2026 from Hotplate's official pricing, product, and customer-list guidance. Spark and Fire pricing is locked as of August 11, 2026. Selling requires business verification and approval. Custom-domain activation requires a supported plan and domain verification. Hotplate is a trademark of its owner; Ovenward is not affiliated with Hotplate.